Privacy Policy Overview

This privacy policy explains how Tinknee Legal handles personal data on tinkneeicon.biz. It follows the data lifecycle from collection through use, disclosure, retention, and deletion, and is intended to describe our general privacy practices for website visitors and people who contact us.

Policy guidance

This introduction summarizes the subjects addressed in the policy and points to related internal guidance.

Use of information

Handled under this policy framework

User rights

Requests and access options are described below

Support channel

Contact

Data handling overview

How information is collected and how cookies are used

This section outlines the categories of personal information we may process, where that information comes from, the types of cookies used on the site, and the controls available to you.

Collected data

Data We Collect

When you use our contact form or otherwise communicate with Tinknee Legal, we may process your name, email address, phone number if you provide it, inquiry message, and service preferences. We also process technical data such as server request metadata and browser or device information to support site delivery, security, and basic administration.

We collect only the information needed to handle inquiries and operate the site.

Data sources

How We Collect Data

We receive personal data from you when you complete a form, send a message, or choose to share details about your request. We also obtain limited technical information automatically through our systems when you access the website, including data needed to record requests, maintain security, and deliver pages correctly.

Most information comes directly from your submissions or from your browser during site use.

Cookie types

Cookie Types

The website uses essential cookies that help the site function properly, such as maintaining basic navigation and form handling. We also use cookies that store privacy or cookie preferences so your selections can be remembered on later visits. We have not confirmed the use of analytics or advertising cookies on this site.

Only operational and preference cookies are confirmed for this website.

Cookie controls

Cookie Controls

We use essential cookies to support core site functions and privacy preference cookies to remember your choices. Because these cookies are limited to operation and preference storage, they are not used for confirmed analytics or marketing purposes. You may manage or block cookies through your browser settings, although some site functions may be affected if essential cookies are disabled.

Cookie settings can be adjusted through your browser and, where available, through site preferences.

Purposes of Processing

We process personal data to respond to contact form submissions, communicate about requested services, maintain website security, record and route technical requests, and ensure the site functions as intended. Technical data is used to diagnose errors, prevent misuse, and support delivery of the website. We do not use the confirmed data categories for unrelated purposes unless the law permits or requires a different use.

Each processing step is tied to a specific operational need.

Operational Sharing

We may share personal data with service providers that help us operate the website, deliver technical functions, or manage communications related to your inquiry. These recipients are expected to use the information only for the services they provide to us and to handle it under appropriate confidentiality and security obligations. We do not state that analytics or marketing partners are active unless confirmed in this policy.

Operational recipients are used only to support the website and related communications.

Legal Disclosure

We may disclose personal data to public authorities, courts, or other parties when we are required to do so by applicable law, legal process, or a lawful request. We may also share information where disclosure is necessary to protect our rights, respond to a dispute, or comply with a legal obligation connected to the website or our services.

Disclosure is limited to situations where law, regulation, or a valid request requires it.

User Rights

Your Privacy Rights

Subject to applicable law, you may ask us to access, correct, update, or delete personal data we hold about you, and you may also object to or restrict certain processing where those rights apply. If we rely on your consent for a specific activity, you may withdraw that consent for the future. We will assess each request in light of the information involved, our operational needs, and any legal duties that may limit or require continued processing.

Available rights depend on the nature of the data and the applicable legal framework.

Requests

How to Make a Request

To exercise a privacy right, submit a request through the contact channels listed in this policy and provide enough information for us to verify your identity and locate the relevant records. We may ask for additional details before responding. Once verified, we will review the request, explain the outcome, and carry out the appropriate action unless a legal or operational reason prevents us from doing so.

Requests are handled through a verification and review process before any action is taken.

Data Retention

Retention and Deletion

We retain personal data for as long as needed to respond to your inquiry, manage the related service discussion, maintain records necessary for security or administration, and meet any legal or compliance requirements. When data is no longer needed for those purposes, we delete it or anonymize it where appropriate. Retention decisions are made according to the data's role in the service lifecycle rather than by fixed periods alone.

Data is kept only while it serves the purpose for which it was collected or while legal obligations require it.

Policy Updates

If we update this privacy policy, we will revise the posted version and, where appropriate, provide notice through the website or by another suitable communication channel. The updated notice will apply from the effective date shown in the revised version. We recommend reviewing the policy periodically so you remain informed about how your data is handled.

We review this notice when our practices or legal obligations change.

Email contact

sales@tinkneeicon.biz

Telephone contact

+852 5114 0038

Postal address

8003, Tai Po Road Sha Tin Heights, Tai Wai, Tai Wai, Hong Kong

Privacy inquiries

Use the service desk channels listed here for questions about this notice or your data.